Careers

A+ Technology & Security Solutions offers a competitive compensation and benefits package that includes medical, dental, and vision coverage, a company matching 401k savings program, paid time off, and life insurance.

Current Openings

Sales Executive (Bay Shore, NYC, NJ, CT)

Are you passionate about the solutions you sell? Do you want to make a difference and help law enforcement, schools, hospitals and organizations protect lives and property? Are you an energetic, self-motivated consultative sales executive? If YES, we have the right fit for you.

This Sales Executive position is responsible for developing new accounts, managing the existing business and selling our Security life-cycle: Threat, Vulnerability and Risk Assessments – Design – Implementation – Ongoing Support and Training. Account Management and New Business Development are equally important for this role. We are looking for someone with 5 years in a consultative sales and account management role in technology or security. Local travel within driving distance and minimal overnight travel is required.

To learn more about this role, please submit your resume here.

Technical Support Representative – Digital Products & Networking

We are looking for a talented and technically skilled “people person” who enjoys working with clients and is proud of his/her ability to provide superior customer service. Your base of operations will be our Corporate Headquarters in Bay Shore, NY. Some of your duties will include:
• Provide both pre and post-sale Tier1-2 level support to include the installation, troubleshooting, servicing, and project management of video management systems, access control systems and other security technology on-site, via telephone and/or remote connection.
• Test and replicate hardware and software networking and application issues.
• Install, configure, support and repair computers and related software.
• Troubleshoot and resolve issues with WAN, LAN, Firewall, VPN, etc. systems, when possible from the Help Desk.
• Troubleshoot and support internal office systems (printers, desktops, day to day issues).
• Mobile device support, Android and iOS phones and tablets.

JOB REQUIREMENTS:
General skills-
• Interest in both PC (hardware/software) and Network Technology
• Excellent written and verbal communications skills, as well as presentation skills
• Enjoys working with people over the phone and provides thorough follow-up to ensure problem resolution and customer satisfaction
• Great problem solving abilities
• Outstanding organizational skills
• Superior customer service orientation
• Strong attention to detail
• Ability to work independently with minimal supervision

EDUCATION and/or EXPERIENCE:
The following certifications are preferred but not required:
• A+, Networking+, CCNA, MCSE or MCP
• Between 1-5 years’ experience in the PC/Networking industry is preferred.
• Knowledgeable in the troubleshooting of both hardware and software in a Windows environment.
• Working knowledge of TCP/IP, Subnet masking, DHCP and Firewalls.
• Working knowledge of routers, switchers, Wireshark, SAN, NAS, NAT, etc.
• Prior experience in a technical support/help desk type position a plus.
• Knowledge of CCTV, Access Control, digital video, video codecs, digital recording and video transmission a plus.

To apply for this role, please submit your resume here.

Client Account Manager

Are you passionate about customer service? Do you want to make a difference and help law enforcement, schools, hospitals and organizations protect lives and property? Are you an energetic, self-motivated customer service star? If YES, we have the right fit for you.

This Client Account Management position is responsible for supporting and developing our existing accounts within a defined territory and selling our Security life-cycle: Threat, Vulnerability and Risk Assessments – Design – Implementation – Ongoing Support and Training. Customer Service, Account Management and New Business Development are equally important for this role.

We are searching for some with 3 years in a customer service and account management role in technology or security. Minimal travel is required. Vertical market expertise in public sector is preferred.

To learn more about this role, please submit your resume here.

Low Voltage Technician

A+ Technology & Security Solutions is searching for Security Technicians. Responsibilities include configuring, installing and troubleshooting IP Video Surveillance and Access Control Systems. You will be performing functions such as installing Windows servers, cameras, card readers, door strikes, running CAT5 cables and manually testing and troubleshooting of all systems. Must possess a valid driver’s license.

To learn more about this role, please submit your resume here.

Technical Support Representative – Digital Products & Networking (STEM)

A+ STEM Labs is a pioneer in developing portable, turn-key, integrated technology solutions that allow teachers to present STEM-related lessons (science, technology, engineering & math) in ways that excite and engage students. We are looking for a talented and technically skilled “people person” who enjoys working with clients and is proud of his/her ability to provide superior customer service. Responsibilities will include providing both pre and post-sale Tier 1-2 level support to include the installation, troubleshooting, servicing and project management of A+ STEM Labs. Testing and replicating hardware and software networking and application issues. Installing, configuring, supporting, troubleshooting, resolving and repairing hardware, network, computers and related software. This position requires travel to the 5 Burroughs of NYC, Westchester, Nassau and Suffolk Counties.

A+, Networking+, CCNA, MCSE, MCP certification preferred but not required.

To learn more about this role, please submit your resume here.

No openings for your skills? Don't despair, A+ is always looking for A+ Players to join our team! Please contact us and submit a resume for consideration.

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